You can revoke your contract without stating reasons within 14 days in writing (letter, FAX, email), if the goods are delivered before the expiration - you can also revoke by sending the goods back. The period begins upon receipt of this notification in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 EGBGB and our obligations according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To ensure the revocation period, it is sufficient to send the revocation or the goods. The revocation or goods must be sent to:
08468 Reichenbach / Vogtland
Fax: +49 (0) 3765/6106610
Consequences of revocation
In case of an effective revocation the mutually received benefits are to be returned and any benefits (e.g. interest rates) are to be surrendered. If you can not return us or only in deteriorated condition the received benefits or performances (e.g. usage benefits ), you have to pay us compensation. For the deterioration of the goods and derived benefits, you must pay compensation only insofar as the usages or deteriorations are caused beyond due testing of the properties and functioning. By "Testing of the properties and functioning" means the testing and trying out of the goods as it is possible and customary in a shop. Dispatchable goods are to be returned at our risk. You have to pay the regulary costs of returning the goods, if the delivered goods corresponds the ordered goods and if the price of the returned goods does not exceed 40,- EURO or if you not have rendered a consideration or a contractually agreed partial payment. Otherwise the returning is free for you. Not dispatchable goods will be picked up. Obligations for refunds of payments must be fulfilled within 30days. The period begins for you with sending of your revocation explanation or the goods and for us with the receipt.
End of revocation instructions
Important notes for the return:
We ask our customers to frank the return sufficient. If we are required to refund the return costs in accordance with the legal regulations of these terms and conditions, we will fully refund the return costs of course. As part of the legal right of revocation, we won't accept any return costs from abroad.
Exclusion of right of revocation
With the acquisition of audio-, video recordings, software, audio and data carriers provided as this delivered products have been unsealed by the customer, news papers, magazines, books, as well as goods that are produced according to customer specifications or clearly tailored to personal needs (e.g. by downloading etc.), also wear products and items sold by meter (e.g. strings, reeds, sticks, drumheads, picks, bulbs, batteries, accumulators) and also times that can not be taken back for hygiene reasons (e.g. wind instruments, mouth pieces, harmonicas) there is no right of revocation.